Website Terms, Conditions & Disclaimer

Effective Date: 08/01/2025
Sonder Pelvic Therapy & Wellness LLC
www.sonderpt.com

Please read these Terms, Conditions & Disclaimer (“Agreement”) carefully before using this website (the “Site”). By accessing or using the Site, you agree to be bound by this Agreement.

1. Acceptance of Terms

By using this Site, you agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Site.

2. Definitions

“Company,” “we,” “our,” or “us” means Sonder Pelvic Therapy & Wellness LLC.

“Site” means www.sonderpt.com and all associated pages.

“Content” means text, videos, images, graphics, blog posts, resources, downloadable materials, digital products, educational content or courses, and related media.

“You” or “your” means a user of this Site.

3. Use of the Site

You agree to use the Site lawfully and ethically. You may not:

  • Post harmful, obscene, defamatory, illegal, or infringing content;

  • Interfere with Site operations or security;

  • Use the Site for unlawful purposes;

  • Copy, reproduce, distribute, or exploit Site content without written permission.

4. Intellectual Property

All Content on this Site is owned or licensed by the Company and is protected by intellectual property laws. Content is provided for personal, non-commercial use only unless explicitly permitted in writing.

5. Booking & Clinical Services

Appointments and clinical services are not booked directly through this Site. If you click through to our third-party electronic medical record (EMR) system to schedule services, those actions are governed by that platform’s terms, privacy practices, and applicable clinical agreements.

Use of this Site — including submission of contact forms, downloading resources, or engaging with free materials — does not establish a provider–patient relationship between you and Sonder Pelvic Therapy & Wellness LLC.

6. Educational Disclaimer

The Content on this Site is provided for general educational and informational purposes only. It does not constitute medical advice, diagnosis, treatment, or individualized physical therapy services. Educational materials may include both free and paid digital content. Accessing or purchasing digital materials does not establish a provider–patient relationship. You should consult a licensed healthcare provider for individualized assessment and care before implementing any information found on this Site.

7. No Insurance or Medical Guarantee

We are not a health insurance provider. Coverage, reimbursement eligibility, and benefits are determined by your insurance plan. You are responsible for verifying coverage details with your insurer. Any testimonials, examples, or case discussions presented on this Site are for illustrative purposes only and do not guarantee specific results or outcomes.

8. Third-Party Links

The Site may include links to external websites or platforms. We do not control and are not responsible for the content, privacy practices, or terms of third-party websites.

9. Limitation of Liability

To the fullest extent permitted by law, Sonder Pelvic Therapy & Wellness LLC shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Site or reliance on its Content.

10. Digital Products & Online Programs

The Company may offer digital products, online courses, or educational programs. Participation in such offerings is subject to separate terms and conditions presented at the time of purchase. Enrollment in digital programs does not establish a provider–patient relationship and does not constitute individualized medical care.

11. Updates to Terms

We may revise these Terms at any time. Changes are effective upon posting. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles.

Privacy Policy

Effective Date: 08/01/2025
Sonder Pelvic Therapy & Wellness LLC
 www.sonderpt.com

Sonder Pelvic Therapy & Wellness LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our digital offerings.

1. Information We Collect

A. Information You Voluntarily Provide

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms

  • Information provided when purchasing digital products

  • Email subscription details (if applicable)

Please do not submit sensitive medical information through website contact forms. The website is not intended for transmitting protected health information (PHI).

If you become a patient, your medical information will be collected and stored separately within our secure electronic medical record system and governed by our Notice of Privacy Practices.

If you complete a contact form, download resources (including pricing guides), or subscribe to our newsletter, we may collect your name and email address for communication and marketing purposes, as described below.

B. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

This information may be collected through cookies or analytics tools.

2. How We Use Your Information

We may use collected information to:

  • Respond to inquiries

  • Provide customer support

  • Deliver purchased digital products

  • Process payments

  • Send administrative, transactional, and marketing communications

  • Improve website functionality and user experience

  • Maintain business operations

We do not sell your personal information.

3. Email Communications & Marketing

If you complete a contact form, download resources (including pricing information), or subscribe to our newsletter, you may be added to our email list to receive:

  • Educational content

  • Practice updates

  • Marketing communications

  • Program announcements

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our emails or by contacting us directly.

We do not sell, share, or rent your personal information to third parties for their independent marketing purposes.

4. Digital Products & Online Programs

If you purchase an online course or digital program, your payment information is processed by a third-party payment processor and/or hosting platform. We do not directly store complete payment card details on our servers.

Participation in online programs is governed by separate terms presented at the time of purchase.

5. Clinical Services & EMR

If you click through our website to schedule clinical services, you will be redirected to our secure third-party electronic medical record (EMR) system.

Information submitted within the EMR system is governed by separate clinical agreements and our Notice of Privacy Practices.

6. Third-Party Services

We may use trusted third-party service providers to support our operations, including:

  • Website hosting providers

  • Email service providers

  • Analytics services

  • Electronic medical record platforms

  • Online course hosting platforms

  • Payment processors

These third parties may collect and process data according to their own privacy policies.

7. Cookies & Analytics

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic.

You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only as long as reasonably necessary for business purposes or as required by law.

10. Your Rights

You may request to:

  • Access personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your personal information (subject to legal obligations)

Requests may be submitted to:
[Insert Practice Email Address]

11. Children’s Privacy

This website and our digital products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.